Privacy policy

Last Updated: October 8, 2026

1. Introduction and Data Controller Information

Welcome to Beliadanac (https://beliadanac.com).

At Beliadanac, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, purchase our products, communicate with us, or otherwise use our services.

Beliadanac is owned and operated by Ganzhou Tengkun Trading Co., Ltd., a company registered in the People's Republic of China.

Ganzhou Tengkun Trading Co., Ltd. is the business operator and data controller responsible for determining the purposes and means of processing personal information collected through Beliadanac, except where another organization acts as an independent controller under applicable law.

Data Controller / Legal Company Name:

Ganzhou Tengkun Trading Co., Ltd.

Registered Business Address:

No. 18, Wuyue Self-built House (Residential-to-Commercial Conversion), Diagonally Opposite Wanxin Huafu, Chengbei Road, Xincheng Town, Dayu County, Ganzhou City, Jiangxi Province

Unified Social Credit Code: 91360723MAEAQXM381

Country of Registration: People's Republic of China

Website: https://beliadanac.com

Privacy and Customer Support Email: support@beliadanac.com

For any questions about this Privacy Policy or to exercise your personal information rights, including requesting access, correction, deletion, or withdrawal of consent, please email support@beliadanac.com.

This email address serves as our designated contact channel for privacy-related requests.

We process personal information in accordance with applicable data protection and consumer privacy laws.

2. Personal Information We Collect

We may collect personal information when you visit our website, create an account, place an order, subscribe to marketing communications, or contact customer support.

The categories of personal information we may collect include:

A. Information You Provide Directly

  • Full name.

  • Email address.

  • Telephone number.

  • Billing and shipping addresses.

  • Account registration information.

  • Order details and purchase history.

  • Customer service inquiries and correspondence.

  • Product reviews or feedback you voluntarily submit.

  • Marketing preferences and communication choices.

B. Payment and Transaction Information

When you place an order, payment-related information may be processed by authorized third-party payment service providers.

Depending on the payment method, we may receive limited information such as transaction identifiers, payment status, billing details, and payment method information necessary to administer your order.

Full payment card details may be processed directly by the relevant payment service provider rather than stored by us.

C. Information Collected Automatically

When you browse our website, certain information may be collected automatically through website technologies, depending on the services and tracking tools in use.

This may include:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Pages viewed and website interactions.

  • Referring website or traffic source.

  • Approximate location derived from an IP address.

  • Cookie identifiers and similar online identifiers.

  • Date, time, and duration of website visits.

This information helps us operate our website, maintain security, understand website performance, and improve the shopping experience.

D. Information From Third Parties

Where permitted by applicable law, we may receive information from third-party service providers involved in payment processing, order fulfillment, shipping, fraud prevention, analytics, or marketing.

We use such information only for legitimate business purposes and in accordance with applicable privacy requirements.

3. How We Use Your Personal Information

We collect and process personal information for specific and legitimate business purposes.

These purposes may include:

Order Processing and Fulfillment

We use customer information to process orders, verify payments, arrange shipment, provide delivery updates, and handle returns or refunds.

Customer Service

We use contact information and order details to respond to inquiries, resolve disputes, and provide assistance with purchases.

Website Operation and Improvement

We may analyze website activity to improve navigation, product presentation, website functionality, and overall performance.

Account Management

If customer accounts are available, we use relevant information to maintain accounts, authenticate users, and support account-related requests.

Marketing Communications

Where permitted by law, we may send information about promotions, new products, seasonal collections, and other offers.

Where consent is legally required, we will seek that consent before sending applicable marketing communications.

Security and Fraud Prevention

We may process necessary information to identify suspicious activity, prevent fraudulent transactions, protect customer accounts, and maintain website security.

Legal and Regulatory Compliance

We may retain or disclose certain information when required to comply with applicable laws, tax obligations, accounting requirements, legal proceedings, or lawful government requests.

We do not use personal information for materially unrelated purposes without an appropriate legal basis or additional notice where required by law.

4. Legal Bases for Processing Personal Information

Where applicable data protection law requires a legal basis for processing, including the General Data Protection Regulation (GDPR), we rely on one or more of the following grounds, as appropriate:

Performance of a Contract

Processing information necessary to complete purchases, arrange deliveries, administer returns, and provide requested services.

Legal Obligations

Processing required for compliance with tax, accounting, consumer protection, or other applicable legal requirements.

Legitimate Interests

Processing necessary for legitimate business purposes, such as maintaining website security, preventing fraud, responding to customer inquiries, and improving our services, where these interests are not overridden by applicable individual rights.

Consent

Processing based on your freely given consent where required, such as certain direct marketing communications or non-essential cookies.

Where processing relies on consent, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.

Where a particular privacy law requires a different legal basis or imposes additional conditions, we will follow the applicable requirements.

5. Cookies and Similar Technologies

Beliadanac may use cookies and similar technologies to provide website functionality, remember preferences, analyze usage, and support advertising activities.

Cookies are small text files stored on your browser or device.

Depending on our website configuration, the categories of cookies used may include:

Essential Cookies

These support core website functionality, including shopping carts, checkout processes, security, and account authentication.

Performance and Analytics Cookies

These help us understand website traffic and identify opportunities to improve the shopping experience.

Functional Cookies

These may remember settings such as language preferences, selected region, or other shopping preferences.

Advertising and Marketing Cookies

Where used, these may support advertising measurement, campaign performance analysis, and personalized advertising.

Where applicable law requires consent for non-essential cookies, we will request that consent before using them.

You may manage certain cookie preferences through your browser settings or any cookie preference tool made available on our website.

You may also contact support@beliadanac.com to ask about our cookie practices or withdraw consent for processing based on consent.

Disabling certain cookies may affect some website features.

6. Marketing Communications and Opt-Out Rights

We may send promotional emails or other marketing communications where permitted by applicable law.

These communications may include product updates, promotional offers, seasonal sales, and announcements from Beliadanac.

You may unsubscribe from marketing emails by:

  1. Clicking the unsubscribe link included in a marketing email, when provided.

  2. Emailing support@beliadanac.com.

  3. Requesting removal from our promotional mailing list.

Please use the subject line "Marketing Opt-Out Request" when contacting us by email.

We will process your request in accordance with applicable law.

Even after you unsubscribe from marketing communications, we may continue to send essential non-promotional messages relating to existing orders, account security, payments, shipping, or legal requirements.

7. How We Share Personal Information

We may share personal information with authorized third parties when reasonably necessary to provide our services, operate our business, or comply with legal obligations.

These third parties may include:

Payment Service Providers

To securely process payments, refunds, and transaction verification.

Shipping and Logistics Partners

To arrange deliveries, generate shipping labels, and provide tracking updates.

Website Hosting and Technology Providers

To support website infrastructure, maintenance, security, and technical functionality.

Customer Support Providers

To assist with customer inquiries, order management, and related services.

Analytics and Advertising Partners

Where used and legally permitted, to measure website performance, evaluate advertising effectiveness, and support marketing activities.

Professional Advisers and Legal Authorities

Where necessary for lawful accounting, auditing, legal compliance, or responding to legally valid requests.

We require service providers acting on our behalf to handle personal information in accordance with applicable data protection requirements.

We do not authorize service providers acting solely on our behalf to use customer information for unrelated independent purposes.

Where third parties act as independent data controllers, their processing activities may also be governed by their own privacy notices.

We may disclose personal information in connection with a legitimate business restructuring, merger, acquisition, or transfer of business assets, subject to applicable legal requirements.

8. International Data Transfers

Beliadanac serves customers in multiple countries and regions.

Because Ganzhou Tengkun Trading Co., Ltd. is registered in the People's Republic of China, personal information may be processed in China or in other countries where our authorized service providers operate.

Data protection laws may differ between countries.

Where applicable law requires specific safeguards for international transfers, we will implement appropriate measures before making such transfers.

These may include recognized contractual protections, legally permitted transfer mechanisms, or other safeguards required under applicable law.

Where required, we will provide additional information about the relevant transfer mechanisms and how you may obtain further details.

You may request information about international transfers by contacting support@beliadanac.com.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, accidental loss, and unlawful processing.

Depending on the relevant systems and services, these measures may include:

  • Access restrictions.

  • Authentication and account security controls.

  • Secure transmission technologies.

  • Monitoring for suspicious activity.

  • Appropriate access controls for authorized personnel and service providers.

  • Internal procedures for handling personal information.

However, no method of internet transmission or electronic storage can guarantee absolute security.

If we become aware of a personal data security incident, we will investigate and provide notifications where required by applicable law.

If you believe your personal information has been compromised, please contact support@beliadanac.com.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal requirements.

Retention periods depend on the category of information and the purpose for which it was collected.

For example:

  • Order and transaction records may be retained to meet accounting, tax, and consumer protection obligations.

  • Customer support correspondence may be retained for dispute resolution and service records.

  • Account information may be retained while an account remains active and for any additional legally necessary period.

  • Marketing information may be retained until consent is withdrawn, an opt-out request is processed, or another lawful retention basis no longer applies.

  • Website usage information may be retained for appropriate security, operational, or analytics purposes.

Once personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with applicable law.

Where certain information must be retained for legal reasons, we may restrict its use while the relevant retention obligation remains in effect.

Customers may request information about applicable retention periods by emailing support@beliadanac.com.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights concerning your personal information.

These may include:

Right to Access

You may request confirmation of whether we process your personal information and ask for access to the information we maintain about you.

Right to Correction

You may request correction or updating of inaccurate or incomplete personal information.

Right to Deletion

You may request deletion of personal information, subject to applicable legal requirements and permitted exceptions.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Right to Restrict Processing

Where applicable, you may request that certain processing activities be restricted.

Right to Object

Where applicable, you may object to certain processing activities, including processing for direct marketing.

Right to Data Portability

Where applicable, you may request a copy of certain personal information in a structured, commonly used, machine-readable format.

Right to Opt Out of Certain Data Sharing

Where applicable law provides this right, you may request to opt out of the sale or sharing of personal information for certain advertising purposes.

Right to Lodge a Complaint

Where applicable, you may submit a complaint to a competent data protection or privacy regulatory authority.

We will not unlawfully discriminate against customers for exercising their privacy rights.

12. How to Submit a Privacy Rights Request

We provide a direct process for customers and website visitors to exercise their privacy rights.

Step 1: Send Your Request

Email our designated privacy contact address:

support@beliadanac.com

Use the email subject line:

"Privacy Rights Request – Beliadanac"

Step 2: Explain Your Request

Please include:

  • Your full name.

  • The email address associated with your account or order, if applicable.

  • Your order number, if relevant.

  • The type of privacy request you wish to submit.

  • A brief description of the information or processing activity involved.

You may use the following request categories:

  • Personal Data Access Request.

  • Personal Data Correction Request.

  • Personal Data Deletion Request.

  • Consent Withdrawal Request.

  • Data Portability Request.

  • Processing Restriction or Objection Request.

  • Marketing or Advertising Opt-Out Request.

Step 3: Identity Verification

To protect personal information from unauthorized disclosure, we may request additional information reasonably necessary to verify your identity or your authority to act on behalf of another individual.

We will not request more verification information than reasonably necessary for the type of request involved.

Step 4: Review and Response

Our privacy contact team will review your request and respond within the timeframe required by applicable law.

We aim to respond to verified requests within 30 calendar days, where practicable.

For requests subject to the GDPR, the applicable response period is generally one calendar month, subject to extensions permitted by law.

If additional information or time is required, we will explain the circumstances as required by applicable law.

Step 5: Completion or Explanation

If your request is approved, we will take the relevant action and notify you.

If we cannot fully comply with a request because of a legal obligation or permitted exception, we will explain the reason where legally appropriate.

Privacy Contact:

Ganzhou Tengkun Trading Co., Ltd.

Email: support@beliadanac.com

13. How to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw it at any time.

To withdraw consent:

  1. Email support@beliadanac.com.

  2. Use the subject line "Consent Withdrawal Request".

  3. Identify the processing activity for which you wish to withdraw consent, such as marketing emails or non-essential cookies.

  4. Provide sufficient information for us to identify the relevant consent preference.

We will review and process your request in accordance with applicable law.

You may also unsubscribe from marketing emails using the unsubscribe option provided in those messages.

Where cookie consent controls are available, you may use them to modify applicable preferences.

Withdrawal of consent will not affect processing that was lawful before consent was withdrawn.

It also does not prevent us from processing information where another valid legal basis applies, such as fulfilling an existing order or meeting legal obligations.

14. How to Request Personal Data Deletion

You may request deletion of personal information we hold about you.

To submit a deletion request, email:

support@beliadanac.com

Email Subject: Personal Data Deletion Request

Please provide the email address associated with your account or purchase, along with any relevant order information.

After reasonable identity verification, we will assess your request and delete or anonymize eligible personal information in accordance with applicable law.

Certain information may need to be retained for legal, accounting, fraud prevention, dispute resolution, or other legally permitted purposes.

If some information cannot be deleted immediately, we will explain the applicable limitations where legally appropriate.

15. Rights of European and United Kingdom Residents

If you reside in the European Economic Area (EEA) or the United Kingdom, additional rights may apply under the GDPR or UK GDPR, where those laws govern our processing activities.

These rights may include access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent.

You may exercise applicable rights by contacting:

support@beliadanac.com

For applicable GDPR requests, we will respond within the legally required period, generally one calendar month, subject to lawful extensions.

You may also have the right to lodge a complaint with a competent supervisory authority.

Where EU or UK law requires additional privacy disclosures, transfer safeguards, or the appointment of a local representative, those requirements must be addressed in accordance with the relevant law.

16. Privacy Rights of United States Residents

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to our business activities, these rights may include:

  • The right to know what personal information is collected.

  • The right to access certain personal information.

  • The right to request correction of inaccurate information.

  • The right to request deletion of eligible personal information.

  • The right to opt out of certain sales, sharing, or targeted advertising activities.

  • The right to limit certain uses of sensitive personal information.

  • The right to appeal certain privacy request decisions, where applicable.

Where legally required, we will also honor applicable recognized opt-out preference signals.

To exercise an applicable privacy right, please email support@beliadanac.com with the subject line "U.S. Privacy Rights Request".

We will review the request based on the privacy laws applicable to your circumstances.

17. Children's Privacy

Beliadanac is not intended for children under the age of 16.

We do not knowingly collect personal information directly from children under 16 without appropriate authorization where required by law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise lawfully handle that information.

Parents or legal guardians who believe a child has submitted personal information may contact:

support@beliadanac.com

We will review the request and take appropriate action.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

These third parties may maintain independent privacy policies and data processing practices.

This Privacy Policy governs personal information processed by Ganzhou Tengkun Trading Co., Ltd. in connection with Beliadanac.

We encourage customers to review the privacy policies of third-party websites before providing information to them.

Our use of third-party providers does not remove any legal responsibilities that apply to us as a data controller.

19. Automated Processing and Advertising

We may use technology to support order verification, website analytics, fraud prevention, and advertising activities.

Where automated processing or profiling is used, we will comply with applicable data protection requirements.

If any automated decision-making activity produces legal or similarly significant effects for individuals, additional safeguards and disclosures will be provided where required by law.

You may contact support@beliadanac.com to request information about relevant automated processing or exercise applicable rights.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, data processing activities, technology, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date displayed at the top of this page.

Where required by law, we will provide additional notice or obtain consent before making material changes to relevant data processing activities.

We encourage you to review this Privacy Policy periodically.

21. Privacy Complaints and Inquiries

If you have any questions, concerns, or complaints regarding how your personal information is handled, please contact our designated privacy contact channel.

Email: support@beliadanac.com

Suggested Subject: Privacy Complaint – Beliadanac

Please explain the nature of your concern and include any information reasonably necessary to help us investigate.

We will review your inquiry and respond in accordance with applicable legal requirements.

If you are dissatisfied with our response, you may have the right to contact an appropriate data protection or privacy authority.

22. Contact Information and Data Controller Details

For clarity, the organization responsible for operating Beliadanac and determining the purposes and means of processing personal information collected through this website is:

Data Controller / Website Operator:

Ganzhou Tengkun Trading Co., Ltd.

Registered Business Address:

No. 18, Wuyue Self-built House (Residential-to-Commercial Conversion), Diagonally Opposite Wanxin Huafu, Chengbei Road, Xincheng Town, Dayu County, Ganzhou City, Jiangxi Province

Unified Social Credit Code:

91360723MAEAQXM381

Country of Registration:

People's Republic of China

Store Name:

Beliadanac

Official Website:

https://beliadanac.com

Designated Privacy Rights and Customer Service Email:

support@beliadanac.com

Customers and website visitors may use this email address to request:

  • Access to personal information.

  • Correction of inaccurate information.

  • Deletion of eligible personal information.

  • Withdrawal of consent.

  • Restriction of or objection to processing, where applicable.

  • Data portability, where applicable.

  • Marketing and advertising opt-outs.

  • Information about personal data processing.

  • Assistance with privacy-related complaints.

All privacy rights requests should be sent to support@beliadanac.com with the subject line "Privacy Rights Request – Beliadanac".

We are committed to addressing privacy inquiries and requests in accordance with applicable data protection laws.

Beliadanac is operated by Ganzhou Tengkun Trading Co., Ltd.

Thank you for trusting Beliadanac.